Important Update: COVID-19
Turner Contemporary re-opened to the public on 22nd July, and our online shop is back open too! You can read more about what measures we’ve put in place here.
Updated on 16/07/2020
Refunds & Returns
Please contact us if you are unhappy with any of your items. We will be happy to provide a full refund, exchange or replace any items, excluding pierced earrings and bespoke framing, within 14 days of delivery. Unwanted items must be returned in pristine and unused condition, including packaging and tags.
To return an item, please contact us on [email protected] or call us on 01843 233 030.
Refunds to the payment details used at purchase will be issued within 1-2 weeks, it may take up to three working days for the payment to show up in your account.
Damaged or Incorrect Orders
It is possible that items may be damaged whilst in transit, or that an error may have been made during the packing of your order.
Should you find a problem with your order upon its arrival, please contact us on [email protected] or call us on 01843 233 030.
We are unable to refund, replace or exchange the following items unless they are faulty: Pierced Earrings Bespoke framing Cancellations
To cancel an order you have placed, please contact us via [email protected] or on 01843 233 030.
Terms of Purchase
Our Terms of Purchase is available to view online here.
By email: [email protected]
By phone: +44 (0) 1843 233 030