Delivery Information 

 


Order Delivery

All orders placed are dispatched within 2 working days (unless specific times are advised of on the product page) and delivered within 7 days. Orders will not be dispatched on Saturdays and Sundays.

Should you find a problem with your order upon its arrival, please contact us within 48 hours of delivery on [email protected] providing images of product damage and packaging or call us on 01843 233 000.

See below for national and international delivery rates.


Click & Collect

Click & Collect service is available during normal gallery opening times. You will need to follow our COVID-19 guidelines to enter the building.

    Covid-19 Update: Keeping You Safe Whilst You Shop With Us

    All Turner Contemporary staff not working remotely, including those fulfilling online orders, are provided with PPE and safety measures are in place to ensure the wellbeing of visitors, staff and customers alike.

    Contact Us

    If you have any queries relating to the online shop, please contact us via [email protected]. For any other queries, contact us via [email protected] or give us a call on 01843 233 000.

    Information updated on 05/08/2021

     

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    Delivery Rates 

     

    United Kingdom

    UK Standard - £5.95

    Free UK Shipping when you spend £75+

    International: Europe

    We are not currently shipping to Europe. We apologise for inconvenience caused by this temporary change. If you have any further questions, please contact us at [email protected].

    International: USA & Canada

    Standard  - £25.95

    Free International Shipping when you spend £100+

    Please note: the customer is responsible for any customs duties and taxes that may be applied to your order. Once an international order has been dispatched, it cannot be cancelled.

    Unfortunately, we do not currently offer shipping rates outside of these international zones. Please do contact us if you'd like a quote for delivery to an address outside of these zones.

    Click & Collect

    Our click & collect service is available during normal gallery opening hours

    May to October - Tuesday to Sunday 10am - 5pm

    October to April - Wednesday to Sunday 10am - 5pm

    Custom Prints & Framed Editions

    Our custom prints and framed editions take longer than usual to arrive, please allow 2 - 4 weeks for delivery

    Terms of Purchase

    Our Terms of Purchase is available to view online here.

    Contact Us

    By email: [email protected]

    By phone: +44 (0) 1843 233 000