Delivery Information 

Important Updates: Capital Works and Covid-19

Turner Contemporary is closed to the public from Monday 7 September, while we undergo capital works. You can read more about the work itself here.

Our online shop will remain open throughout this time.

Because of the gallery’s temporary closure, the following delivery guidelines will remain in place until further notice:


Order Delivery

Please bear with us during this period of temporary closure - it may take longer than usual to process your order.

All orders placed in this time will be dispatched on a weekly basis and delivered within 7 days. Orders will not be dispatched on Saturdays and Sundays.

Should you find a problem with your order upon its arrival, please contact us within 48 hours of delivery on [email protected] providing images of product damage and packaging or call us on 01843 233 016.

See below for national and international delivery rates.


Click & Collect

As our building is temporarily closed, our Click & Collect service will be unavailable from Monday 7 September 2020 until further notice. 

    Covid-19 Update: Keeping You Safe Whilst You Shop With Us

    All Turner Contemporary staff not working remotely, including those fulfilling online orders, are provided with PPE and safety measures are in place to ensure the wellbeing of visitors, staff and customers alike.

    Contact Us

    If you have any queries relating to the online shop, please contact us via [email protected]. For any other queries, contact us via [email protected] or give us a call on 01843 233 016.

    Information updated on 04/01/2021

     

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    Delivery Rates - from Monday 7 September 2020 until further notice: 

    All orders placed in this time will be dispatched on a weekly basis and delivered within 7 days. 

    Orders will not be dispatched on Saturdays and Sundays.

    United Kingdom

    UK Standard - £5.95

    Free UK Shipping when you spend £75+

    International: Europe

    We are not currently shipping to Europe. We apologise for inconvenience caused by this temporary change. If you have any further questions, please contact us at [email protected].

    International: USA & Canada

    Standard  - £19.95

    Free International Shipping when you spend £100+

    Please note: the customer is responsible for any customs duties and taxes that may be applied to your order. Once an international order has been dispatched, it cannot be cancelled.

    Unfortunately, we do not currently offer shipping rates outside of these international zones. Please do contact us if you'd like a quote for delivery to an address outside of these zones.

    Click & Collect

    From Monday 7 September until further notice, Click & Collect will be unavailable while the gallery is temporarily closed to undergo capital works.

    Terms of Purchase

    Our Terms of Purchase is available to view online here.

    Contact Us

    By email: [email protected]

    By phone: +44 (0) 1843 233 016